Productivity & collaboration
Microsoft 365
Microsoft 365 combines productivity applications and cloud services for everyday business work. It brings tools such as Word, Excel, PowerPoint, and Outlook together with shared files and collaboration services. Available applications and security capabilities depend on the selected subscription.
Business purpose
Give employees a connected workspace to communicate, create documents, and collaborate across departments and locations.
Key capabilities
- Business email, calendars, and meeting coordination with Outlook and Exchange.
- Document creation, co-authoring, and file sharing through Microsoft 365 apps, OneDrive, and SharePoint.
- Team communication with Teams where licensed, plus centrally managed users and access policies.
Enterprise use cases
Practical ways this technology can support your business.
Cross-branch project collaboration
Bring project conversations, shared schedules, and jointly edited proposals into a coordinated workspace for head office and branch teams.
Reduce scattered attachments and help everyone work from the latest information.
Employee onboarding workspace
Organize induction material, welcome meetings, and shared team documents so new employees can access approved resources from their first day.
Make onboarding more consistent and reduce repeated requests to HR and IT.
Cloud infrastructure & applications
Azure
Microsoft Azure is a cloud platform for running applications, storing and processing data, and building connected services. Organizations can combine computing, networking, databases, analytics, and AI services to suit their workloads, including environments that connect cloud and on-premises systems.
Business purpose
Provide a flexible foundation for enterprise systems, with capacity, availability, and operational controls designed around business requirements.
Key capabilities
- Host web applications, APIs, virtual machines, and container-based workloads.
- Store business data using managed databases and cloud storage.
- Connect services and manage monitoring, identity, backup, and recovery using appropriate Azure services.
Enterprise use cases
Practical ways this technology can support your business.
Enterprise application modernization
Move a procurement or customer-service application to Azure, with a managed database and integration to existing enterprise systems.
Support changing demand and simplify infrastructure maintenance through managed services.
Business continuity platform
Design backup and disaster recovery for critical applications, including recovery targets, replication, and regular restoration exercises.
Reduce exposure to prolonged outages and give teams a tested recovery process.
Business apps & automation
Power Platform
Microsoft Power Platform combines tools for building business applications, automating workflows, creating websites and agents, and analyzing information. Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI can work with connected data, including Microsoft Dataverse.
Business purpose
Turn manual business processes into governed digital workflows that can evolve with operational needs.
Key capabilities
- Build forms and business applications with Power Apps.
- Route approvals, send notifications, and connect systems using Power Automate and connectors.
- Create external-facing sites or conversational agents with Power Pages and Copilot Studio.
Enterprise use cases
Practical ways this technology can support your business.
Purchase request approvals
Create a request form, route approvals by value and department, and notify procurement when a request is approved.
Make ownership and status visible while reducing email-based follow-up.
Asset inspection workflow
Let staff record inspections, attach findings, and automatically assign corrective work to the responsible team.
Standardize field reporting and improve visibility into unresolved issues.
Content & knowledge management
SharePoint
Microsoft SharePoint provides sites, document libraries, and information-sharing tools for organizations. It helps teams organize content, publish internal information, and collaborate on documents within the Microsoft 365 environment.
Business purpose
Create a structured home for enterprise knowledge, with clear ownership and controlled access to business documents.
Key capabilities
- Organize files with document libraries, metadata, and version history.
- Publish intranet sites, department news, policies, and knowledge resources.
- Manage permissions and connect document processes to Microsoft 365 and workflow tools.
Enterprise use cases
Practical ways this technology can support your business.
Contract document hub
Store contracts with searchable metadata, version history, and access permissions; connect review and renewal reminders through Power Automate.
Help legal and business teams find the right document and track upcoming actions.
Corporate knowledge portal
Publish approved SOPs, policies, and department guidance in a searchable intranet with nominated content owners.
Reduce repeated questions and make approved guidance easier to find.
AI assistance for work
Copilot
Microsoft Copilot brings AI assistance to tasks such as drafting content, summarizing information, and finding answers. In Microsoft 365, work-data access and integration with applications depend on licensing, configuration, and the user’s existing permissions.
Business purpose
Help employees spend less time gathering and preparing information, with people reviewing outputs and making final decisions.
Key capabilities
- Draft and refine documents, emails, and presentations in supported experiences.
- Summarize meetings, email threads, and documents into useful starting points.
- Find and synthesize permitted business information when appropriate work-data capabilities are enabled.
Enterprise use cases
Practical ways this technology can support your business.
Meeting follow-up assistant
Summarize a supported Teams meeting and draft an action list for the organizer to review, assign, and share.
Reduce manual note preparation and help teams follow through on agreed actions.
Proposal preparation
Use authorized reference documents to prepare a first proposal draft, then have the account team verify scope, facts, and commitments.
Accelerate preparation while keeping commercial review with the responsible team.
Business intelligence & analytics
Power BI
Microsoft Power BI is a business intelligence platform for turning data into interactive reports and dashboards. As part of Microsoft Fabric, it helps organizations connect data, define shared metrics, and deliver insights to business users.
Business purpose
Give teams a consistent view of performance so decisions can be based on shared, understandable measures.
Key capabilities
- Connect and transform data from business applications, files, and databases.
- Build data models, measures, visual reports, and drill-down analysis.
- Distribute governed reports with refresh and access controls appropriate to the deployment and license.
Enterprise use cases
Practical ways this technology can support your business.
Executive performance dashboard
Combine approved finance, sales, and operating data into a dashboard showing targets, actual results, and trends by business unit.
Reduce manual reporting consolidation and support more focused performance reviews.
Procurement spend analysis
Analyze spending by supplier, category, and department, with drill-down to transactions and purchasing patterns.
Help procurement identify consolidation opportunities and investigate unusual spending.
Custom software engineering
.NET
.NET is Microsoft’s free, open-source application platform. It provides languages, libraries, and development tools for building applications and services across supported operating systems. It is a foundation for custom software, rather than a ready-made business application.
Business purpose
Build maintainable enterprise systems when packaged software does not fit the organization’s processes or integration requirements.
Key capabilities
- Develop web applications and APIs with ASP.NET Core.
- Implement business rules, database access, and background processing.
- Connect applications and deploy services to cloud or on-premises environments.
Enterprise use cases
Practical ways this technology can support your business.
Custom procurement platform
Build a requisition-to-order application with company-specific approval rules, supplier data, and integration with an ERP.
Fit the system to actual business controls and reduce duplicate entry between applications.
Enterprise integration services
Create APIs that exchange validated employee, asset, or customer data between existing business systems.
Improve data consistency and reduce manual reconciliation across departments.
Interactive web experiences
React
React is an open-source JavaScript library for building user interfaces from reusable components. It manages how screens respond to changing data and user actions. Enterprise solutions pair React with backend services for data, authentication, and business processes.
Business purpose
Create clear, responsive web interfaces for employees, customers, and partners using complex business applications.
Key capabilities
- Compose consistent interfaces from reusable components.
- Build interactive forms, searchable lists, and dashboards.
- Display data from APIs and update screens as users complete tasks.
Enterprise use cases
Practical ways this technology can support your business.
Customer self-service portal
Build a web interface for customers to review orders, submit service requests, and see progress through connected backend services.
Make routine information easier to access and reduce repetitive support enquiries.
Operations control workspace
Bring work queues, filters, status updates, and task details together in one browser-based interface for operations teams.
Reduce switching between screens and help users prioritize pending work.
Mobile & cross-platform applications
Flutter
Flutter is an open-source framework for building applications for mobile, web, and desktop from a shared Dart codebase. Its widget system helps teams create consistent interfaces, with platform-specific integrations added where required.
Business purpose
Deliver business applications across multiple devices while sharing much of the interface and application logic.
Key capabilities
- Develop Android and iOS applications from a shared codebase.
- Create adaptive interfaces using customizable widgets.
- Connect APIs and device capabilities; add local storage and synchronization when the application requires them.
Enterprise use cases
Practical ways this technology can support your business.
Field service application
Give technicians mobile job lists, inspection forms, and photo capture, with offline storage and synchronization implemented for unreliable connectivity.
Capture information at the point of work and reduce later re-entry.
Employee mobile services
Create an employee app for leave requests, expense submissions, and approval status, connected to the company’s HR and finance systems.
Make routine services accessible to employees who are frequently away from a desk.
Intelligent document processing
AI & OCR
AI and optical character recognition (OCR) turn document images into usable information. Microsoft Azure Document Intelligence can extract text, tables, and structured fields from supported documents, using document analysis, prebuilt models, or custom models. A complete solution adds validation and integration with business systems.
Business purpose
Reduce repetitive document entry and make information easier to search, validate, and route through enterprise workflows.
Key capabilities
- Recognize printed or handwritten text and document layout.
- Extract relevant fields and tables using suitable document models.
- Feed structured results into applications, with confidence checks and human review designed into the workflow.
Enterprise use cases
Practical ways this technology can support your business.
Supplier invoice processing
Extract invoice details and line items, validate them against purchasing records, and route discrepancies for finance review before posting.
Reduce repetitive entry and focus reviewers on exceptions.
Document archive digitization
Extract text and agreed metadata from scanned records, validate key fields, and store the results in a searchable document repository.
Make historical information easier to retrieve and reuse in daily operations.